Field Application Engineer (m/f/d)

We are looking for a Field Application Engineer (m/f/d) to start immediately. The employee can either work at our headquarters in Ravensburg, the site of our parent company congatec GmbH in Deggendorf or, after successful onboarding, telework from home.

 

Your tasks

  • Define customer-oriented requirements for product development
  • Serve as first eye-level contact for the customer’s technical staff
  • Perform detailed analyses of customer requirements and issues
  • Develop specific solutions in close cooperation with our customers
  • Elaborate and review application examples and user documentation
  • Liaise between the customer, sales, and product management
  • Prepare and conduct workshops, trainings, and technical presentations
  • Design Win – work closely with sales to successfully solve customer-specific challenges
  • Cooperate closely with the customer’s development department
  • Implement customer’s at our company
  • Build and maintain close customer relationships


Your profile

  • Degree in a technological field or comparable technical training
  • Enjoy working with our worldwide customers and intercultural exchange
  • Excellent communication and moderating skills
  • Experience in software update processes on machines and systems
  • Some experience with real-time operating systems or Windows/Linux is a plus
  • Perseverance in root cause analysis of customer requirements or problems
  • Solid understanding of software development processes
  • Willingness to travel (locally as well as internationally)
  • Advanced English skills (B2 or better) and very good German skills
  • Open and communicative personality with a strong sales and customer orientation
  • High degree of ownership as well as thorough problem solving skills



What we offer 

  • an open-minded corporate culture with a very helpful, friendly team
  • short, straightforward communication channels and open doors at all levels
  • individual support through coaching
  • appealing flexible workhours model / great work-life balance
  • telework options

Join our successful team! We look forward to receiving your application, including your salary expectations, at jobs[@]real-time-systems.comjobs[@]real-time-systems.com